Privacy Policy for Alsheraa

At Alsheraa, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website (www.alshera.shop), which specializes in high-quality fishing gear and accessories.

1. Information We Collect

We collect personal information from you when you:

  • Register on our site

  • Place an order

  • Subscribe to our newsletter

  • Fill out a form or survey

  • Use live chat or contact us directly

Information collected may include:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely)

  • Purchase history

  • Device/browser data and IP address

  • Location (if permitted)

We also collect information about your interests in fishing gear categories (e.g., reels, rods, lures) to personalize your experience.

2. How We Use Your Information

Your information may be used in the following ways:

  • To personalize your shopping experience based on your preferences and browsing behavior (e.g., showing you Spinning Reels or Jigging Rods)

  • To process transactions and deliver your purchased products efficiently

  • To improve our website based on analytics and user feedback

  • To send you promotional emails, discounts, and new product updates (you may opt-out at any time)

  • To respond to customer service inquiries

  • To prevent fraud and secure your account

3. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your browsing and shopping experience. These help us:

  • Remember your preferences and cart items

  • Understand user behavior (via Google Analytics and similar tools)

  • Serve personalized ads (via Google Ads, Facebook, etc.)

  • Track affiliate and referral programs

You can control or disable cookies via your browser settings, though some features may not function properly.

4. Third-Party Integrations

We may use trusted third parties to help operate our site or provide services, such as:

  • Payment gateways (e.g., Stripe, PayPal)

  • Shipping providers

  • Marketing platforms (e.g., Mailchimp, Meta Ads, Google Ads)

These partners only access your data as necessary and are required to maintain confidentiality.

Note: Google, as a third-party vendor, uses the DART cookie to serve ads based on your browsing behavior. You may opt out by visiting Google Ads settings.

5. Data Security

We implement strong security measures to protect your personal data:

  • SSL encryption on all pages and payment forms

  • PCI-DSS compliant payment processors

  • Restricted internal access to sensitive information

We do not store credit/debit card numbers or sensitive payment data on our servers.

6. Sharing Your Information

We do not sell or rent your personal data to third parties.

We may share limited data with:

  • Shipping partners (for delivery)

  • Payment processors (for secure checkout)

  • Legal authorities (only if required by law)

7. Your Rights and Choices

You may:

  • View, update, or delete your account details at any time

  • Opt-out of marketing emails via the “unsubscribe” link

  • Request a copy of the personal data we store about you

  • Request data deletion (subject to applicable laws)

To make a request, contact us at alsheraaad@gmail.com.

8. Age Restrictions

  • Our website and services are intended for users aged 18 and older. We do not knowingly collect data from individuals under 18. If you believe a child has submitted personal information to us, please contact us immediately, and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date. Continued use of the site indicates your acceptance of the changes.

10. Contact Us

For any questions or issues, reach us at:
Alshera Customer Support:
📧 alsheraaad@gmail.com
📞 +971568232443
🌐 www.alshera.shop